Last Updated: July 11, 2018
Information We Collect
Registration Information. When you sign up for a Gigl account, you give us your name, email address, phone number, photo of yourself, and drivers’ license. If you decide to sign up for Gigl using your Facebook account, we will also get basic information from your Facebook profile like your name, gender, profile photo, and Facebook friends.
User Profile Information. When you join the Gigl community, you can create a Gigl Profile to share fun facts about yourself and discover mutual friends and interests. Filling out a profile is optional, and you can share as little or as much as you want, beyond the registration information required above. Your name (and Profile photos) is always part of your Profile. Read more below about how you can control who sees your Profile.
Payment Method. When you add a credit card or payment method to your Gigl account, a third party that handles payments for us will receive your card information. To keep your financial data secure, we do not store full credit card information on our servers.
Communications. If you contact us directly, we may receive additional information about you. For example, when you contact our Customer Support Team, we will receive your name, email address, phone number, the contents of a message or attachments that you may send to us, and other information you choose to provide.
Gigler Application Information. If you decide to join our GiglGigler community, in addition to the basic registration information we ask you for your date of birth, physical address, Gigler’s license information, and in some jurisdictions we may collect additional business license or permitting information. We may share this information with our partners who help us by running background checks on Giglers to help protect the Gigl community.
Payment Information. To make sure Giglers get paid, we may keep information about Giglers’ bank routing numbers, tax information, and any other payment information provided by Giglers.
Location Information. Gigl is all about connecting Giglers and Giglbosses. To do this, we need to know where you are. When you open Gigl on your mobile device, we receive your location. We may also collect the precise location of your device when the app is running in the foreground or background. If you label certain locations, such as where the Gig will take place, we receive that information, too.
Your location information is necessary for things like matching Giglbosses with Giglers. Also, if the need ever arises, our team may use and share location information to help protect the safety of Gigl Users or a member of the public. In addition to the reasons described above, Giglers’ location information and Gig locations are necessary for Giglers to choose whether to accept a Gig. If you give us permission through your device settings or Gigl app, we may collect your location while the app is off to identify promotions or service updates in your area.
Device Information. Gigl receives information from Users’ devices, including IP address, web browser type, mobile operating system version, phone carrier and manufacturer, application installations, device identifiers, mobile advertising identifiers, push notification tokens, and, if you register with your Facebook account, your Facebook identifier. We collect mobile sensor data from Giglers’ devices (such as speed, direction, height, acceleration or deceleration) to improve location accuracy and analyze usage patterns.
Usage Information. To help us understand how you use the Gigl Platform and to help us improve it, we automatically receive information about your interactions with the Gigl Platform, like the pages or other content you view, your actions within the Gigl app, and the dates and times of your access.
Call and Text Information
User Feedback. At Gigl, we want to make sure Users are always enjoying great gigs. Giglbosses and Giglers may rate and review each other at the end of every Gig. We receive information about ratings and reviews and, as we explain below, give Giglbosses information about Giglers’ ratings and reviews and vice versa.
Information from Cookies and Similar Technologies. We collect information through the use of “cookies”, tracking pixels, and similar technologies to understand how you navigate through the Gigl Platform and interact with Gigl advertisements, to learn what content is popular, and to save your preferences. Cookies are small text files that web servers place on your device; they are designed to store basic information and to help websites and apps recognize your browser. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be accessed every time you use the Gigl Platform. You should consult your web browser(s) to modify your cookie settings. Please note that if you delete or choose not to accept cookies from us, you may be missing out on certain features of the Gigl Platform.
Third Party Services. If you choose to register for Gigl or otherwise link your Gigl account with a third party’s service (such as Facebook), we may receive the same type of information we collect from you (described above) directly from those services.
Third Party Partners. We may receive additional information about you, such as demographic data, payment information, or fraud detection information, from third party partners and combine it with other information that we have about you.
How We Use the Information We Collect
We use the information we collect from all Users to:
Additionally, we use the information we collect from Giglers for the following purposes related to driving on the Gigl Platform:
How We Share the Information We Collect
Sharing between Giglbosses and Giglers. Giglbosses and Giglers that have been matched for a Gig are able to see basic information about each other, such as names, photo, ratings, and any information they have added to their Profiles. Giglers see the Gig location that the Giglboss has provided. Giglbosses’ ratings of Giglers are shared with Giglers on a weekly basis. We de-identify the ratings and feedback, but we can’t rule out that a Gigler may be able to identify the Giglboss that provided the rating or feedback.
API and Integration Partners. If you connect to the Gigl Platform through an integration with a third party service, we may share information about your use of the Gigl Platform with that third party. We may share your information with our third party partners in order to receive additional information about you. We may also share your information with third party partners to create offers that may be of interest to you.
Third Party Services. The Gigl Platform may allow you to connect with other websites, products, or services that we don’t have control over. If you use these services, we will provide the third party with information about you to allow them to provide the service to you. We can’t speak to the privacy practices of these third parties, and we encourage you to read their privacy policies before deciding whether to use their services.
Service Providers. We work with third party service providers to perform services on our behalf, and we may share your information with such service providers to help us provide the Gigl Platform, including all of the things described in Section 3 above.
Other Sharing. We may share your information with third parties in the following cases:
Email Subscriptions. You can always unsubscribe from our commercial or promotional emails but we will still send you transactional and relational emails about your account use of the Gigl Platform.
Push Notifications. You can opt out of receiving push notifications through your device settings. Please note that opting out of receiving push notifications may impact your use of the Gigl Platform (such as receiving a notification that your Gig has been accepted).
Profile Information. While your name will always be shared with Giglers and Giglbosses, you can delete any additional information that you added to your Profile at any time if you don’t want Giglers and Giglbosses to see it. Giglbosses will always be able to see Giglers’ names, rating, and profile photos.
Location Information. While you can prevent your device from sharing location information at any time through your Device’s operating system settings, Giglboss and Gigler location is core to the Gigl Platform and without it we can’t provide our services to you.
Data Security. We are committed to protecting the data of the Gigl community. Even though we take reasonable precautions to protect your data, no security measures can be 100% secure, and we cannot guarantee the security of your data.
Children’s Privacy. Gigl is not directed to children, and we don’t knowingly collect personal information from children under 13. If we find out that a child under 13 has given us personal information, we will take steps to delete that information. If you believe that a child under the age of 13 has given us personal information, please contact us.